Privacy Policy

Information We Collect

At goraiqentl, we collect information that helps us provide better budget forecasting services to our Australian clients. When you create an account, we gather basic details like your name, email address, and business information relevant to your financial planning needs.

We also collect data about how you use our platform - which features you access, how long you spend analyzing forecasts, and what types of budget scenarios you create. This helps us understand what works best for businesses like yours.

• Personal identification information (name, email, phone number)
• Business details (company name, industry, size)
• Financial data you input for forecasting purposes
• Usage data and platform interactions
• Device information and IP addresses
• Communication preferences and history

How We Use Your Information

Your information serves specific purposes that directly benefit your experience with our budget forecasting platform. We use your data to generate accurate financial projections, customize dashboard views based on your business type, and send you relevant insights about market trends affecting Australian businesses.

Primary uses include: Creating personalized budget forecasts, sending account notifications, providing customer support, improving our forecasting algorithms, and ensuring platform security. We never sell your personal information to third parties.

Data Sharing and Third Parties

We work with carefully selected service providers to deliver our forecasting platform. These include cloud hosting services, payment processors, and analytics tools. Each partner must meet our strict data protection standards and can only access information necessary for their specific services.

We may share aggregated, non-personal data about usage patterns to help improve financial forecasting for Australian businesses generally. However, this data cannot be traced back to individual users or companies.

• Cloud infrastructure providers for secure data storage
• Payment processors for subscription management
• Analytics services for platform improvement
• Customer support tools for better service delivery

Data Security and Protection

We protect your financial data with enterprise-grade security measures. All information is encrypted both in transit and at rest using AES-256 encryption standards. Our servers are hosted in Australia with regular security audits and 24/7 monitoring.

Access to your data is restricted to authorized personnel only, and all employees undergo background checks and privacy training. We maintain detailed logs of data access and regularly test our security systems for vulnerabilities.

Data Retention and Deletion

We keep your account information and forecasting data for as long as your account remains active. After account closure, most personal data is deleted within 30 days, though some information may be retained longer for legal compliance or legitimate business purposes.

Financial forecasting data is typically retained for 90 days after account closure to allow for potential account reactivation. After this period, all forecasting models and financial data are permanently deleted from our systems.

International Data Transfers

Your data is primarily stored and processed within Australia. However, some of our service providers may process data internationally. When this occurs, we ensure appropriate safeguards are in place, including contractual protections and compliance with Australian privacy principles.

Any international transfers follow strict protocols to maintain the same level of protection your data receives within Australia.

Cookies and Tracking

Our platform uses cookies to remember your preferences, keep you logged in, and understand how you use our forecasting tools. Most cookies are essential for the platform to function properly, while others help us improve user experience.

You can control cookie settings through your browser, though disabling certain cookies may limit platform functionality. We don't use cookies for advertising or tracking across other websites.

Changes to This Policy

We review and update this privacy policy annually or when significant changes occur to our data practices. When updates are made, we'll notify active users via email and post the revised policy on our website.

Continued use of our platform after policy changes indicates acceptance of the updated terms. Major changes that affect how we use your data will require explicit consent.